Charts delivered in your email

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create

Member

Post Number: 164
Registered: 12-2002

Rating: N/A
Votes: 0


Saturday, December 13, 2003 - 08:29 am:

If you tick the >>>"Send e-mail notification as HTML text rather than plain text" in the email notification settings of your profile, you will receive the posts in their original format (with charts etc included).

Happy days,
Create

Trading without stoplosses is like driving a car without brakes, "crashing" is inevitable.

(She says dotting the i's and crossing the t's on the AOT paperwork.)

peterj

Member

Post Number: 92
Registered: 05-2003

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Votes: 0


Saturday, December 13, 2003 - 08:42 am:

Unfortunately that doesn't work for me. I have always had the HTML option ticked but 99.9% of the time no chart shows in the emails I receive.

Colin/Robin, do we know why there is a problem with graphics in emails?

FWIW I use Outlook 2002 as my mail client.

cheers
peterj

colin_twiggs

Member

Post Number: 851
Registered: 09-2002

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Votes: 0


Saturday, December 13, 2003 - 09:02 am:

Peter

Please follow the steps at Newsletter Troubleshooting: Security Levels and at No Images.

Trusted addresses for both firewall and IE Security should be set to:

http://66.70.45.171
http://66.70.45.174
https://66.70.45.174
http://www.incrediblecharts.com.au
http://www.incrediblecharts.com
http://app.incrediblecharts.com
https://app.incrediblecharts.com

Colin

peterj

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Post Number: 93
Registered: 05-2003

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Votes: 0


Saturday, December 13, 2003 - 09:27 am:

Colin

I have set the addresses up in IE and tried lowering Internet security to "Internet" but I still get no charts, eg,

Any other clues?

Thanks
peterj

gohard

Member

Post Number: 62
Registered: 05-2003

Rating: N/A
Votes: 0


Tuesday, December 16, 2003 - 03:43 pm:

Afternoon Colin
There must be some simple answer to his problem i to have followed all the instructions and find my result is the same as peterj
i have zone alert free and pc-cillan set up
i receive your diary and all charts etc load on that ok
found the file png but cannot confirm where to tick this box in ie or outlook express
would appreciate your help as usual
cheers G

colin_twiggs

Member

Post Number: 861
Registered: 09-2002

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Votes: 0


Tuesday, December 16, 2003 - 04:41 pm:

Gohard

The first step would be to exit Zone Alarm and PC-cillin. Does this make a difference when you open an email?

There is a first class firewall available at Kerio.com. Free for private use.

I rate this far above ZA. In fact, with this available, there is no need to buy firewall software.

Colin

bundy

Member

Post Number: 162
Registered: 03-2003

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Votes: 0


Tuesday, December 16, 2003 - 07:55 pm:

Colin,

I confess I am confused.

These charts referred to - do they relate to your newsletter - which is fine for me - or to the individual mailouts of the messages posted on the Forum - which only has a placeholder for the graphics in there.

If that is correct - is there any way to actually get the software to also send out the graphics?

---
Bundy

colin_twiggs

Member

Post Number: 865
Registered: 09-2002

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Votes: 0


Tuesday, December 16, 2003 - 08:20 pm:

Bundy

It is the Forum emails. Some members are receiving them with images and some without, when they select the rich text (html) option.

This points to a firewall or internet security setting blocking the image attachment.

Colin

gohard

Member

Post Number: 63
Registered: 05-2003

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Votes: 0


Tuesday, December 16, 2003 - 08:31 pm:

Colin
Am checking my emails now with zone and pc-cillin turned of and found no change

just reading Bundys post((which only has a placeholder for the graphics in there)

it seems wide spread as we all probably have different software in place doing different jobs

the question is are any of the forum members receiving the images opened in their emails

i have downloaded Kerio but will wait for further discussion before changing over from Zone Alert

thanks G

bundy

Member

Post Number: 163
Registered: 03-2003

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Votes: 0


Tuesday, December 16, 2003 - 08:31 pm:

Ok, thanks for that.

Bugger............

I'm just going to turn my firewall off for a sec and attach a small graph to this message to see if it comes through - my apologies to people and thank you for indulging me while I sort out this issue.
test

---
Bundy

colin_twiggs

Member

Post Number: 869
Registered: 09-2002

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Votes: 0


Tuesday, December 16, 2003 - 08:43 pm:

Robin tells me that it could also be a bug in the Discus software, because it is running on a Windows server when originally designed for Linux.

We plan to shift the forum and website to a Linux server within a few weeks; so if all else fails we may have to wait until then.

Colin

cracker

Member

Post Number: 11
Registered: 05-2003

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Votes: 0


Tuesday, December 16, 2003 - 08:48 pm:

I'm having the same issues as well, even after following the security changes recommended in troubleshooting

bundy

Member

Post Number: 164
Registered: 03-2003

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Votes: 0


Tuesday, December 16, 2003 - 08:49 pm:

When I turned off norton internet security - the graphic came through.

I have turned if on again - and will attach the graphic again to confirm that norton is the problem.

Looking at norton settings - I cannot see anything that should prevent the graphic - my default setting is the same as any specific setting I would make for IC.

Is anyone using norton getting the graphics?

If so, could they please post the solution to the problem here - I'm sure there would be others that would also appreciate it.

test firewall on

---
Bundy

gohard

Member

Post Number: 64
Registered: 05-2003

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Votes: 0


Tuesday, December 16, 2003 - 08:51 pm:

That,s cool colin
great chart Bundy are you on the trend?
cheers G